General Terms

Sign Off on Orders

By signing off on their Sugoi Custom Order the client absolves Sugoi Performance Apparel and all the individual employees or associates of any liability or expense (including legal fees and costs) resulting from any trademark copyright infringement, implied or actual. Submission of graphics, logos, or trademark is considered full acknowledgment of usage rights granted. Sugoi retains at all times the right to reject these materials without recourse or further consideration. Dates and timelines can be subject to change. The on-screen colours of the approved proof may vary from the finished product. To confirm the colour please refer to the Pantone number provided for reference. Due to technical factors the final print may not match the Pantone reference exactly. A non-refundable fee of $100 will be retained from the order deposit for any art services rendered, including those provided for subsequently cancelled orders. Sugoi reserves the right to ship goods up to two weeks in advance of the Promised Ship Date.

Payment Terms

Methods of Payment

We accept Visa, Mastercard, Amex and Wire Transfer.

Payment Due Date

Teams/Clubs/Individuals: $100 order deposit upon placement of order; full balance due at Order Sign-Off.

Retailers w/o an existing supplier relationship with Sugoi: $250 order deposit upon placement of order; full balance due at Order Sign-Off.

Retailers with existing Sugoi supplier relationship: $100 order deposit upon placement of order, full balance per approved payment terms.

Please inquire with one of our Custom Specialists about options for Payment Terms on Custom Orders.

Refunds

All refunds processed by Sugoi will issued via the original payment method used without exception. Individual bank policies will dictate when this amount is credited to your account.